Hey Raider, welcome to the campfire.
Out here, the wild never sleeps, and neither do we.
Our contact service runs 24/7, always ready to support you wherever the trail leads.
If you need help with an order, want expert advice for a product, or just feel like checking in with the crew, you can reach us in the way that suits you best: write to info[at]raidertool.com, send us a message through the contact form, or connect with us on our social channels. However you choose to reach out, we’ve got your back. Always.
Email:
info[at]raidertool.com
For faster assistance, email remains the most efficient way to reach us.
Phone (for verification and support):
+39 352 067 7405
This phone number is provided for business verification purposes and customer support availability.
Contact form
Order Tracking
Once you gear up, your tracking info is sent straight to your email so you always know where your package is on its journey through the wild.
If you need backup with tracking, just send us your order number, we’ll guide you through the route.
Returns & Refunds
Sometimes gear needs to find its way back to camp.
For returns or refunds, check out our Refund Policy or reach out to us directly.
We’ll help you navigate the process, no matter the terrain.
Business Address
RaiderTool – Luca Ortolani
Via Giacomo e Sergio Russi 27,
60131 Ancona (AN), Italy
P.IVA: 02911760425